ChurnWarn turns product events, payments and support tickets into a health score per account, watches every score around the clock, and pings your team while there's still time to change the outcome.
Northwind Cloud
Enterprise
Atlas Robotics
Growth
Loop Commerce
Growth
Fjord Analytics
Starter
Health drop · Northwind Cloud 50 → 32
Sent to #customer-success · renewal in 6 weeks
Plugs into the tools you already run
A neobank loses primacy, a D2C store loses repeat orders, a mobile app loses its D7 cohort. Pick your business model and ChurnWarn provisions a scoring dashboard built around the signals that actually predict churn for it.
Weighted toward renewal proximity, champion engagement and support escalations for enterprise books.
Activation milestones, feature adoption and usage frequency drive the score — before the card expires.
Recency, frequency and monetary value, plus cart-abandonment and return-rate ratios out of the box.
Direct-deposit and KYC flags, balance bands and transaction cadence tell you who's really banking with you.
Skips, pauses, failed payments and delivery issues — the involuntary-churn signals that kill boxes.
D1/D7/D30 survival from install, push opt-in and paywall behavior scored per user cohort.
Seat-level activity and silence detection for tools whose churn shows up at contract renewal.
The battle-tested default: 23 weighted components covering usage, engagement, billing and support.
Every template is a set of weighted components on the same open metric engine. Rename them, re-weight them, or build your own in a guided builder — no queries, no pipelines, no risk of breaking the score you already trust.
Counts, averages, payload sums, ratios, trends, days-since, cohort retention, account flags and more — composable into any component.
Dry-run a new metric against your real accounts, see the cost class and the score impact — then promote it through a band-diff gate.
Turn any metric into a chart. Number, trend or bar widgets over 7/30/90-day windows, straight from the event stream.
New component
Cart abandonment rate
Band impact: 3 accounts move amber → red · promote to enable
SDKs for JavaScript, Node, Python and .NET, a plain HTTP API, or a CSV/JSON import for history. Enrich accounts with plan, value and custom attributes.
Choose your business model at project creation and get a scoring dashboard built for it — swap or re-apply templates anytime.
Adjust weights, add custom components in the guided builder, and preview every change against real accounts before it goes live.
Score drops and gone-quiet accounts land in Slack, Email or Telegram. Triage the at-risk list and reach out while it still matters.
Free to start · no credit card required
Import your accounts, pick a template, and see who's slipping — in minutes, not quarters.
Start free